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FAQ's

Find answers to our most common questions.

Viking Vessels Weight and Capacity Specifications

Understanding the weight and water capacity of your Viking Vessel is essential for planning installation, use, and any necessary structural support. Below is a breakdown of both the Classic Viking and Viking XL models:. Empty Weight: 60 lbs. Full Wei

Will the Viking Fit Through Standard Doorways or on a Balcony?

Our Viking Classic model is designed to fit through standard 31" doorways, making it ideal for apartments, balconies, and other compact spaces. When selecting a model, be sure to consider your space’s size, layout, and weight capacity to ensure the b

Connecting Your Viking Gen 2 Chiller to the Nordic Flow App

Please see the PDF below for instructions on how to connect your chiller to the Nordic Flow app.This guide also includes a brief overview of the chiller controls available within the app. Please note: You do not need to be on the paid subscription of

How to Drain and Refill Your Viking Cold Plunge

1. Draining the Viking. Unplug the chiller before starting any maintenance. Close both grey valves on the Viking to stop water flow. Attach a garden hose to the bottom drain valve for easy draining. Open the drain valve and allow the water to fully e

How Long Should I Keep My Viking Gen 2 Chiller Running?

Our Viking Gen 2 chillers are designed with a powerful pump built to run continuously, 24 hours a day, 7 days a week. This constant circulation helps maintain optimal water temperature and quality in your cold plunge vessel. Scheduling Through the No

What To Do When You’re Going Out of Town

If you’re planning to be away for an extended period, it’s important to properly prepare your Viking cold plunge and chiller to ensure everything stays in good condition while you’re gone. Here’s our recommended steps:. Unplug the ChillerTo prevent u

Gen 2 Chiller Specifications

Pro Chiller. Pump Power: 0.8 HP. Weight: Approximately 60 pounds. Material: Powder-coated marine-grade aluminum. Amperage: 3.9 A. Power Requirements: 120V standard wall outlet (extension cord can be used if needed). Cooling Capacity: 2000 W. Heating

Understanding Flow Sense in Your Nordic Wave Chiller

Our Gen 2 chillers come equipped with an advanced Flow Sense technology designed to protect and extend the life of your chiller system. This smart feature monitors the water flow through your chiller to ensure everything is running smoothly. How Flow

What’s Included in the Viking Commercial Cold Plunge Package

The Viking Commercial Cold Plunge Package is designed to provide everything you need for high-traffic recovery and wellness environments. Here's what’s included:. Your Choice of Cold Plunge Vessel:Choose between the Viking Classic or Viking XL. Gen 2