How do I ensure Dual Mode is activated?Updated 21 days ago

To enable Dual Mode for your Gen 2 Chiller within the Tuya Smart App, follow these steps:

1. Lock the Chiller:

   • Open the Tuya Smart App and navigate to your chiller settings.
   • Locate and lock the chiller in the middle home screen of the app to prevent accidental changes during setup.

2. Access Factory Settings:

   • In the app, find and select "Factory Setting."

3. Enable Hot and Cold Mode:

   • Ensure that the indicator circle for both hot and cold modes is set to "ON."

🚨 Important: Enabling dual mode is crucial during ambient temperatures below freezing to help prevent freezing and ensure proper chiller operation.