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How do I ensure Dual Mode is activated?Updated 21 days ago

To enable Dual Mode for your Gen 2 Chiller within the Tuya Smart App, follow these steps:

  1. Lock the Chiller:

    • Open the Tuya Smart App and navigate to your chiller settings.
    • Locate and lock the chiller in the middle home screen of the app to prevent accidental changes during setup.
  2. Access Factory Settings:

    • In the app, find and select "Factory Setting."
  3. Enable Hot and Cold Mode:

    • Ensure that the indicator circle for both hot and cold modes is set to "ON."

🚨 Important: Enabling dual mode is crucial during ambient temperatures below freezing to help prevent freezing and ensure proper chiller operation.

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